Introduction
Welcome to Clear-Touch LTD. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at office@clear-touch.co.uk.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
The personal information we collect may include the following:
- Personal Information Provided by You: We collect names, phone numbers, email addresses, mailing addresses, and other similar information.
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To Fulfill and Manage Your Orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
- To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To Protect Our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
- To Enforce Our Terms, Conditions, and Policies: We may use your information to enforce our terms, conditions, and policies.
- To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Privacy Rights
In some regions, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
User Consent Requirement for EEA Residents
If you are an end user located within the European Economic Area (EEA), please be aware that your explicit consent is required for the sharing of your personal data with Google for advertising purposes, in compliance with the EU user consent policy.
By providing your consent, you allow us to share certain personal data with Google to enhance ads personalization and measurement. If you choose not to provide this consent, please note that this may affect the personalization and accuracy of the ads you see, as well as the effectiveness of our advertising efforts.
Your privacy and data security are of utmost importance to us, and we encourage you to review our Privacy Policy for more details on how your data is used and your rights under the General Data Protection Regulation (GDPR).
Updates to This Privacy Policy
We may update this privacy notice from time to time in order to stay compliant with relevant laws. We will notify you of any changes by posting the new privacy policy on this page.
Contact Us
If you have questions or comments about this notice, you may contact us by email at office@clear-touch.co.uk or by post to:
Clear-Touch LTD
Flat 1, Woodlands
32 Lindsay Road
Poole, Dorset
BH13 6BG
T: 01202 285895